Resident support,
powered by AI.

Residents report issues the way they already communicate. Aida handles the rest — classifying complaints, assigning the right team, and following up until every ticket is closed, all in WhatsApp.

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01

One shared number

Residents send complaints via a single WhatsApp number. No apps to download, no registration required.

02

AI classification

Every message is classified by category, priority, and sentiment in real time. Critical issues are escalated automatically.

03

Full accountability

Tickets are tracked end-to-end. PICs are notified, SLA timers run, and your dashboard shows every open issue live.

For property managers

Built for Convenience.
We make property management effortless.